Privacy Policy

SearchSyft Privacy Policy

Effective Date: January 15, 2025 Last Updated: January 15, 2025
HomeSearchSyft.com

SearchSyft is a product/service of Hundreds of Customers LLC ("SearchSyft," "Hundreds of Customers," "we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, book a call, become a client, participate in a campaign, or otherwise use our services.

By using our website or services, you agree to the practices described in this Privacy Policy.

1

Contact Information

Hundreds of Customers LLC / SearchSyft
719 N 5th St
Atchison, KS 66002

Email: [email protected]
Phone: 740.521.4546

2

What SearchSyft Does

SearchSyft provides business-to-business search traffic and search campaign services designed to help businesses receive tracked clicks from search activity connected to agreed search phrases, target keywords, and branded autocomplete/search completion campaigns.

SearchSyft primarily serves businesses that sell to consumers, but our service relationship is business-to-business.

3

Information We Collect

We may collect the following categories of information:

A. Business Contact Information

This may include:

  • Name
  • Business name
  • Job title
  • Email address
  • Phone number
  • Website URL
  • Business address
  • Billing contact information
  • Communications with us

B. Campaign Information

To provide our services, we may collect or process information such as:

  • Client website URL
  • Target keywords
  • Target geography
  • Approved branded autocomplete/search phrases
  • Campaign click caps
  • Campaign reports
  • Search performance information
  • Google Analytics data
  • Google Search Console data
  • Bing Webmaster Tools data
  • Other analytics or reporting information reasonably necessary to verify campaign performance

C. Billing and Payment Information

We use third-party payment processors, including Stripe, to process payments. We may receive limited payment-related information, such as payment status, billing details, transaction records, and the last four digits or type of payment method. We do not intentionally store full credit card numbers on our own systems.

D. Website and Device Information

When you visit our website or interact with our emails or marketing, we may automatically collect certain information, such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Referring URLs
  • Pages viewed
  • Date/time of visits
  • Click activity
  • Email open/click activity
  • Cookie and tracking information
  • Approximate location derived from IP address

E. Meeting, Call, and Communication Information

If you book a call, attend a meeting, or communicate with us, we may collect:

  • Scheduling information
  • Call notes
  • Meeting recordings
  • Transcripts
  • Chat messages
  • Emails
  • Loom videos or other video/audio communications

We may use services such as Zoom, MeetGeek, Loom, Book Like A Boss, or similar tools to facilitate scheduling, calls, recordings, and follow-up. We do not have complete control over how long third-party providers retain data, but we generally intend to retain meeting recordings for up to approximately one year unless deleted earlier or retained longer for legitimate business, legal, compliance, or dispute-resolution purposes.

F. Prospecting and Marketing Information

We may receive business contact information from third-party sources, public sources, referral partners, prospecting tools, or data providers, including tools such as Seamless.ai. This may include business contact information used to reach out to potential business clients.

4

How We Use Information

We may use information to:

  • Provide SearchSyft services
  • Create, manage, and verify campaigns
  • Confirm campaign phrases, keywords, geography, and click caps
  • Verify clicks and campaign performance
  • Process payments and invoices
  • Communicate with prospects and clients
  • Schedule and conduct calls or demos
  • Send service updates, marketing, and follow-up communications
  • Promote SearchSyft and other Hundreds of Customers LLC services, including Rank With News and Habanero Social
  • Improve our website, services, reporting, and customer experience
  • Detect fraud, abuse, payment issues, or technical problems
  • Enforce contracts and collect amounts owed
  • Comply with legal, tax, accounting, regulatory, or dispute-resolution obligations
  • Create aggregated, anonymized, or de-identified case studies, benchmarks, or performance summaries
5

Google Analytics, Google Search Console, and Bing Webmaster Tools Access

Clients may be required to provide appropriate access to Google Analytics, Google Search Console, Bing Webmaster Tools, or similar analytics/reporting platforms.

We use this access to verify campaign performance, measure clicks, review search activity, confirm source-of-truth reporting, and provide services. Clients are responsible for granting and maintaining accurate access. We cannot operate campaigns properly if required analytics access is not provided, is incomplete, or is revoked.

6

Cookies, Pixels, Analytics, and Tracking Technologies

We may use cookies, pixels, analytics tools, retargeting technologies, email tracking, and similar technologies to:

  • Operate our website
  • Understand website usage
  • Improve our marketing
  • Measure campaign performance
  • Retarget or advertise to website visitors
  • Track email opens and clicks
  • Improve user experience

These technologies may be provided by third parties such as Google, Meta, Stripe, email service providers, analytics providers, advertising platforms, or other vendors.

You may be able to control cookies through your browser settings. If we provide a cookie banner or preference tool, you may also use that tool to manage applicable settings.

7

How We Share Information

We may share information with:

A. Service Providers and Vendors

We may share information with vendors who help us operate our business and provide services, including:

  • Payment processors such as Stripe
  • Analytics platforms such as Google Analytics
  • Google Search Console
  • Bing Webmaster Tools
  • Scheduling tools
  • Video and meeting platforms
  • CRM and email tools
  • Marketing and retargeting platforms
  • Website hosting and security providers
  • Contractors, fulfillment partners, consultants, and professional advisors

B. Within Hundreds of Customers LLC

We may use information collected through SearchSyft to inform you about other services offered by Hundreds of Customers LLC, including SearchSyft, Rank With News, Habanero Social, and related services.

C. Legal, Compliance, and Protection Purposes

We may disclose information if we believe it is reasonably necessary to:

  • Comply with law, subpoena, court order, or legal process
  • Enforce our agreements
  • Collect unpaid amounts
  • Protect our rights, property, clients, business, or others
  • Detect or prevent fraud, abuse, security incidents, or illegal activity

D. Business Transfers

If we are involved in a merger, acquisition, sale of assets, restructuring, financing, or similar business transaction, information may be transferred as part of that transaction.

E. Aggregated, Anonymized, or De-Identified Data

We may use and disclose aggregated, anonymized, or de-identified information for analytics, case studies, benchmarking, marketing, service improvement, and other lawful business purposes.

8

We Do Not Sell Personal Information for Money

We do not sell personal information for money.

However, some privacy laws define "sale," "sharing," or "targeted advertising" broadly. Our use of cookies, analytics, retargeting, advertising pixels, or similar technologies may be considered "sharing" or targeted advertising under certain laws.

If you wish to opt out of certain uses of your information for targeted advertising or similar purposes, contact us at:

[email protected]

Please include "Privacy Opt-Out Request" in the subject line.

9

Your Privacy Choices and Rights

Depending on your location and applicable law, you may have rights to:

  • Request access to personal information we have about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Opt out of certain marketing communications
  • Opt out of certain targeted advertising or sharing
  • Request information about how we process personal information
  • Limit certain uses of sensitive personal information, where applicable

To exercise a privacy right, email:

[email protected]

We may need to verify your identity before responding. We may also retain certain information where permitted or required for legal, tax, accounting, billing, security, contractual, dispute-resolution, or legitimate business purposes.

10

Marketing Communications

You may opt out of marketing emails by using the unsubscribe link in the email, if available, or by contacting us at [email protected].

Even if you opt out of marketing communications, we may still send transactional or service-related messages, including billing, campaign, legal, security, or account-related communications.

11

Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, manage client relationships, maintain records, comply with legal/tax/accounting obligations, resolve disputes, collect amounts owed, prevent fraud, and enforce agreements.

Meeting recordings may generally be retained for up to approximately one year, though third-party tools may retain data according to their own policies and settings, and we may retain recordings or related records longer where reasonably necessary for legitimate business, legal, compliance, or dispute-resolution purposes.

12

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no method of transmission or storage is perfectly secure, and we cannot guarantee absolute security.

Clients are responsible for maintaining the security of their own accounts, websites, analytics tools, credentials, and user permissions.

13

Third-Party Websites and Services

Our website or communications may link to third-party websites, platforms, tools, or services. We are not responsible for the privacy practices, content, security, or policies of those third parties.

Third-party tools such as Stripe, Google, Microsoft/Bing, Meta, Zoom, MeetGeek, Loom, Book Like A Boss, Seamless.ai, and others may process information according to their own terms and policies.

14

Children's Privacy

Our website and services are intended for business users and are not directed to children or minors. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it where required.

15

International Users

SearchSyft is based in the United States and primarily serves clients in the United States, Canada, and English-speaking markets. If you access our website or services from outside the United States, you understand that your information may be processed in the United States or other locations where our vendors operate.

16

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted with a new "Last Updated" date. Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

17

Contact Us

For privacy questions or requests, contact:

Hundreds of Customers LLC / SearchSyft
719 N 5th St
Atchison, KS 66002

Email: [email protected]
Phone: 740.521.4546